Privacy Policy
This Privacy Policy explains how MB Aiso App (Company Registration No. 307556305), a company registered in Lithuania, with its registered address at Vilnius, Žirmūnų g. 105-88, LT-09116 ("Company", "we", "us", or "our"), collects, uses, stores, and protects personal information when you use PromptVault, available at https://promptvlt.com/ ("Services").
PromptVault is a platform that helps teams manage, organize, version, deploy, and maintain prompts used in AI and LLM-powered applications.
By using the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us, including:
- name;
- email address;
- account credentials;
- workspace and team information;
- prompt content and prompt metadata;
- API keys, integration credentials, and related configuration information;
- support requests and communications;
- billing information associated with your subscription.
We may also automatically collect certain technical information, including:
- IP address;
- browser type and device information;
- operating system;
- usage and activity information;
- log data;
- analytics data;
- cookie and session information.
2. How We Use Information
We use information to:
- provide and operate the Services;
- authenticate users and secure accounts;
- manage workspaces, prompts, versions, and deployments;
- process payments and subscriptions;
- provide customer support;
- improve the Services and user experience;
- monitor security, detect abuse, and prevent fraud;
- comply with legal obligations;
- communicate with users regarding their accounts and the Services;
- send marketing communications where permitted by applicable law.
3. Prompt Content and Customer Data
PromptVault is designed to store and manage prompt content and related metadata submitted by users.
Users retain ownership of their prompts, prompt versions, metadata, and other content submitted to the Services.
We process such information solely for the purpose of operating, maintaining, securing, improving, and supporting the Services.
PromptVault is not intended to be used for storing sensitive personal information, medical information, payment card information, government-issued identifiers, confidential customer records, or other regulated information. Users should avoid submitting such information unless explicitly supported by the Services and covered by appropriate agreements.
4. API Keys and Credentials
Users may choose to store API keys, integration credentials, and similar information within the Services.
Such information may be encrypted using industry-standard security measures. While we take reasonable steps to protect stored information, no method of transmission or storage can guarantee absolute security.
Users remain responsible for managing and protecting their credentials.
5. Legal Basis for Processing (GDPR)
Where GDPR applies, we process personal information on one or more of the following legal bases:
- performance of a contract;
- compliance with legal obligations;
- legitimate interests;
- consent, where required.
6. Sharing Information
We do not sell personal information.
We may share information with trusted service providers that help us operate the Services, including providers involved in:
- hosting and infrastructure;
- authentication;
- analytics;
- payment processing;
- customer support;
- email delivery;
- AI-powered functionality.
We may also disclose information where required by law or to protect our rights, users, or the Services.
7. International Transfers
Your information may be processed and stored in countries other than your country of residence.
Where required, we implement appropriate safeguards for international data transfers in accordance with applicable data protection laws.
8. Data Retention
We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
When an account is deleted, associated personal information and workspace data are generally deleted without undue delay, unless retention is required by law or for legitimate operational purposes.
9. Security
We implement reasonable technical and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no system can guarantee absolute security, and users acknowledge that they provide information at their own risk.
10. Marketing Communications
We may send service-related communications, including account notifications, billing notices, security alerts, and product updates.
We may also send marketing communications where permitted by applicable law.
You may opt out of marketing communications at any time by using the unsubscribe link included in such communications or by contacting us at infopromptvlt@gmail.com.
11. Your Rights
Depending on your location, you may have rights regarding your personal information, including rights to:
- access information we hold about you;
- correct inaccurate information;
- request deletion of information;
- object to certain processing activities;
- request restriction of processing;
- request portability of information;
- withdraw consent where processing is based on consent.
To exercise your rights, please contact us using the details below.
12. Cookies
We use cookies and similar technologies to operate, secure, and improve the Services.
For more information, please review our Cookie Policy available at:
13. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our Services, legal requirements, or business practices.
We encourage users to review this Privacy Policy from time to time.
The updated version will become effective upon publication unless otherwise stated.
14. Contact Us
MB Aiso App (PromptVault)
Company Registration No.: 307556305
Vilnius, Žirmūnų g. 105-88, LT-09116
Email: infopromptvlt@gmail.com